Question 1

Where are SAKI products made?

Accepted Answer

SAKI products are designed with a focus on innovative technology, exceptional design, and user experience. SAKI products are manufactured in the People's Republic of China (PRC) and Turkey, headquartered in Newport Beach, CA. These regions are selected for their excellence in manufacturing capabilities and access to advanced technology, ensuring that SAKI products meet the highest standards of quality and innovation. For more details on our production process and quality assurance, please visit SAKI's About Us page.

Question 2

How to contact SAKI for accessibility queries?

Accepted Answer

For any accessibility-related queries or if you need assistance with our products, you can reach out to SAKI directly via email at support@saki.us. We are committed to ensuring that all of our customers can enjoy a seamless experience with our products. For more details, visit our Accessibility Statement.

Question 3

What's the history behind SAKI Products?

Accepted Answer

Founded in 2018 in Newport Beach, California, by Dr. Omer Deveci and his family, SAKI is built on a blend of medical and technological expertise with a passion for coffee and tea. Our goal is to revolutionize brewing by emphasizing taste, quality, and health-conscious materials, moving away from plastic. We aim to combine science and traditional brewing art to set new standards in the beverage industry, ensuring each SAKI product enhances the brewing experience with innovation and quality. Learn more about our story on SAKI's About Us page.

Question 4

How does SAKI use customer feedback?

Accepted Answer

At SAKI, customer feedback is a cornerstone of our innovation process. We are dedicated to developing high-quality, intuitive products that meet and exceed our customers' needs. Your feedback helps us to continually improve and refine our offerings, ensuring we lead the way in the future of coffee and tea brewing. We'd love to hear from you, so please share your feedback by emailing us at support@saki.us.

Question 5

Where to find SAKI news and updates?

Accepted Answer

The latest news, updates, and insights about SAKI products can be found on our official website and blog. Here, we share exciting new recipes, product innovations, and tips to enhance your coffee and tea experience. Stay informed by checking out our Latest Blog Articles.

FAQ Search

About Us

Automatic Pot Stirrer

Bread Maker

Pour-Over Glass Coffee Maker

Turkish Coffee Maker

Baristan Gooseneck Kettle

Turkish Tea Maker Pro

Luna Electric Kettle Pro

Electric Samovar

Dibek Coffee

Traditional Turkish Coffee

Luna Electric Kettle Pro (Open Box)

FAQ Search

About Us

Where are SAKI products made?

How to contact SAKI for accessibility queries?

What's the history behind SAKI Products?

How does SAKI use customer feedback?

Where to find SAKI news and updates?

Automatic Pot Stirrer

Does the SAKI Pot Stirrer Scrape the Bottom of the Pot?

Is the SAKI Pot Stirrer Suitable for a 3-Gallon, 9-Inch Tall Pot?

Can It Stir Thick Foods?

What Materials Are the Axle and Blades Made Of?

Can I Use SAKI Automatic Pot Stirrer While Plugged In?

What Is Its Maximum Heat Tolerance?

Does It Stir Constantly or at Intervals and Can I Change the Stirring Direction?

How Long Does the Battery Take to Charge?

What Voltage Is Needed to Charge It?

Bread Maker

How Can I Make Gluten-Free Bread in the SAKI Bread Maker?

Why Does the Control Panel Not Respond to Any Commands?

How Can I Pause the Ongoing Program in the SAKI Bread Maker?

How Can I Reset the Ongoing Baking Cycle in the SAKI Bread Maker After I Have Started a Program?

Does the SAKI Bread Maker Make Bread Horizontally or Vertically?

How Can I Add Extra Ingredients Like Fruits or Nuts?

Where Can I Get the Online Version of the SAKI Bread Machine Recipe Book and the User Manual?

Can I Use Recipes Other Than Those in the SAKI Bread Machine Recipe Book?

Can the Kneading Paddles Be Removed During the Cooking Cycle?

How Can I Insert the Bread Pan into the SAKI Bread Maker?

What Is the Home-Made (Custom) Program?

Pour-Over Glass Coffee Maker

What Is the Capacity of the SAKI Pour Over Coffee Maker?

What Materials Are Used in the SAKI Pour Over Coffee Maker?

What Is Borosilicate Glass?

Is the SAKI Pour Over Coffee Maker BPA-Free?

Do I Need Additional Equipment to Make Pour Over Coffee?

Where Is the SAKI Pour Over Coffee Maker Manufactured?

Turkish Coffee Maker

How Many Ounces Does a Turkish Coffee Cup Hold?

What Is the Capacity of SAKI Turkish Coffee Maker’s Pot?

What Is the Water to Coffee Ratio for Perfect Turkish Coffee:

Should I Use Ground or Instant Turkish Coffee with SAKI Turkish Coffee Maker?

Should I use instant Turkish coffee or ground Turkish coffee with SAKI Turkish Coffee Maker?

Can I Make Different Types of Coffee with the SAKI Turkish Coffee Maker?

What's the Difference Between Ember Brewing and Standard Brewing in SAKI Turkish Coffee Maker?

Can I Use Milk Instead of Water in the SAKI Turkish Coffee Maker?

Is the SAKI Turkish Coffee Maker Suitable for Use in the United States?

How Should I Clean the SAKI Turkish Coffee Maker and Its Coffee Pot?

Is the Coffee Pot of the SAKI Turkish Coffee Maker Dishwasher Safe?

Baristan Gooseneck Kettle

Why is Baristan Electric Gooseneck Kettle ideal for pour-over coffee?

What is the Capacity of the Baristan Gooseneck Kettle?

How accurate is Baristan Electric Gooseneck Kettle's temperature measurement?

What is the Minimum Temperature Setting?

Does Baristan Electric Gooseneck Kettle use Fahrenheit or Celsius?

Is Baristan Electric Gooseneck Kettle fast at heating water?

What Does the Red Light Indicate?

Why Is the Handle Angled?

Does the Spout Have a Flow Restrictor?

What features does Baristan Electric Gooseneck Kettle's display have?

What are the three holes on top of Baristan Electric Gooseneck Kettle for?

Turkish Tea Maker Pro

What is the Capacity of Turkish Tea Maker?

Does Turkish Tea Maker Measure Temperature in Fahrenheit or Celsius?

Is Turkish Tea Maker Quick in Heating Water?

What Does the Red Light Indicate?

Is an Additional Infuser Needed?

How Long Can Turkish Tea Maker Keep Water Warm?

What Happens If I Forget to Turn Off Turkish Tea Maker?

Why Does the Screen Read 'No Water' Even With Water Inside?

How Can I Descale Turkish Tea Maker?

What Materials Are Used in Turkish Tea Maker?

Luna Electric Kettle Pro

What Is the Capacity of the Luna Electric Tea Kettle?

What Is the Temperature Range of the Luna Electric Tea Kettle?

Does the Luna Electric Tea Kettle Measure Temperature in Fahrenheit or Celsius?

Is the Luna Electric Tea Kettle Quick in Heating Up Water?

What Does the Red Light at the Base of the Luna Electric Tea Kettle Indicate?

How Long Can the Luna Electric Tea Kettle Hold Water at the Desired Temperature?

What Happens If I Forget to Turn Off the Luna Electric Tea Kettle?

Why Does the Screen Read 'No Water' Even With Water Inside?