Register Your Product

Every Saki electric product comes with a 2-year warranty. Register in under a minute for faster warranty service and an exclusive 10% off your next order.

You’ll need your product’s serial number and your order number. We’ll show you where to find both.

Why register?

2-year warranty

Every Saki electric product is covered for 2 years from the purchase date, whether or not you register.

10% off your next order

We'll email you a discount code for anything at sakiproducts.com.

Hassle-free claims

We keep your proof of purchase on file. No digging through receipts if you ever need service.

Questions? Answers.

Saki electric products (Luna Electric Kettle Pro, Baristan Gooseneck Kettle, Turkish Tea Maker Pro, Turkish Coffee Maker, Electric Samovar) have a 2-year warranty from the original purchase date. Non-electric products and open-box products have a 30-day warranty. Registration is not required. See our Warranty Policy for full details.

No. Your warranty starts on your purchase date whether or not you register. Registering helps us find your product details quickly if you ever need support.

Faster warranty service and a 10% discount code for your next order on sakiproducts.com, sent to your email after you register.

Serial number location on the bottom of the base

The serial number is on the bottom or back of your product.

Contact us through live chat, our Returns and Warranty Center, or support@sakiproducts.com with your order number, serial number, and a short description of the issue.

Damage from accidents, misuse or abuse; incorrect voltage or incompatible adapters; cleaning contrary to the instruction manual; and products purchased in the U.S. and used outside the U.S. or from unauthorized sellers.

This registration is for products purchased in the United States. Products purchased in the EU are covered under our EU warranty.

Got more questions? Contact Us