We facilitate exchanges via a return and exchange or repurchase protocol. If you wish to upgrade or switch to a different model, please follow these steps:

To switch to a different product, start a return and choose SAKI Store Credit as your refund option, then use that store credit to order the product you want. You can request a color exchange through the SAKI Returns Portal.

1.Initiate a Return: Start a return for your current product through our Returns Portal or contact support@sakiproducts.com

2.Refunds are normally issued to the original payment method or to the SAKI Store Credit

3. Place a New Order: You can then purchase the desired model directly from our store. This ensures the fastest delivery of your new product and maintains accurate records for your warranty.