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Return Policy & Exchanges at SAKI

Your satisfaction is our top priority at SAKI. If you're not completely happy with your purchase, we offer a straightforward return and exchange process.

Return Period:
You have 30 days from the date of delivery to return or exchange an item.

Conditions for Returns:
  • Items must be returned in their original, unused, and undamaged condition, including all original packaging and accessories.
  • Proof of purchase is required for all returns.
  • The return must be initiated and shipped back within the 30-day period from the delivery date.

How to Initiate a Return:
For returns or exchanges, please visit our return portal.

After receiving and inspecting the returned item(s), refunds will be processed within 3-5 business days to the original payment method, subject to adherence to our policy.

Bulk or wholesale orders are considered final sale and are not eligible for return.
Purchases of gift cards are final and cannot be returned.

Damaged or Defective Items:
If your item arrives damaged or defective, please contact us immediately for a replacement, compensation, or a full refund, including return shipping costs.

Additional Information:
  • Returns not meeting these conditions may be subject to a restocking fee or denial of the refund.
  • Customers are responsible for accurately and securely attaching all return labels. SAKI is not responsible for returns lost or delayed due to unreadable barcodes.
For any questions or assistance with your return, please don't hesitate to reach out to our customer support team.
    Start My Return