We are thrilled with the new base. The original base had a funny smell from the get-go. This one does not. Thank you for the excellent customer service, and great communication. Your product is great.
PR
Patrick R.
Verified Buyer
I recommend this product
Rated 5 out of 5 stars
Aug 19, 2024
Excellent service
My original base was damaged from the get go. Saki replaced it with no fuss, and now it works great. 10/10, would definitely buy from them again.
MD
Martina D.
Verified Buyer
I recommend this product
Rated 5 out of 5 stars
Aug 2, 2024
Mrs
Excellent customer support and service. Easiest process ever placing warrantee claim.
LS
Larisa S.
Verified Buyer
I recommend this product
Rated 5 out of 5 stars
Aug 1, 2024
Larisa Sherlis
I got Luna Replacement Base today. It is working perfect.
Many thanks to Ceylan for the professional prompt help!
KS
Kaethe S.
Verified Buyer
I recommend this product
Rated 5 out of 5 stars
Jul 10, 2024
Great customer service!
Our new kettle had a base that wasn't working properly. After sending a message to customer service, they responded right away and send over a new one immediately. This one is working perfectly!