Name: Turkish Tea Maker (Open-Box)
Brand: SAKI
SKU: R-T7-0IDU-8VYI
Price: 85.0 USD
Availability: OutOfStock

Question 1

Why TeaSmart® Electric Turkish Tea Kettle is the best tea maker on the market?

Accepted Answer

TeaSmart® tea kettle quickly boils the water needed to brew tea and hold it warm for up to 3 hours if you are busy with something else and need to make tea a little later. It has a no-drip spout, and a built-in stainless steel infuser to make you pour the tea without worrying about any tea leaves going into the cups or any splashes going around. Its uniquely designed handle provides a comfortable strong grip and keeps your hands safe from heat. It is also a 2-in-1 because it can also be used as a kettle.

Considering all these specific characteristics of the TeaSmart® tea kettle, as well as its unique design and stainless steel interior and body, it is superior to any tea maker on the market.

Question 2

What is the capacity of TeaSmart® Electric Turkish Tea Kettle?

Accepted Answer

The kettle at the bottom of TeaSmart® has a boiling capacity of 60 oz (1.75 L), a little over 7 cups. The capacity of the teapot at the top is 27 oz (0.8 L), a little over 3 cups, and the total capacity is 87 oz (2.55 L), almost 11 cups.

Question 3

How accurately does TeaSmart® Electric Turkish Tea Kettle measure the temperature?

Accepted Answer

TeaSmart® tea kettle equipped with a S1 PID controller for ultimate temperature accuracy. The S1 PID controller constantly monitors the temperature, and adjusts the heating element to make water reach and maintain the desired temperature as efficiently as possible. Its error range is +/-3°F.

Question 4

Does TeaSmart® Electric Turkish Tea Kettle measure the temperature in degrees Fahrenheit or Celsius?

Accepted Answer

TeaSmart® measures the temperature both in degrees Fahrenheit and Celsius depending on your preference. So, you no longer need Google to convert the degrees since your kettle does that for you. To change the temperature display from Fahrenheit to Celsius or vice versa, press and hold the POWER ON/OFF and START/STOP buttons at the same time.

Question 5

Is TeaSmart® Electric Turkish Tea Kettle quick in heating up the water?

Accepted Answer

Yes, TeaSmart® has an impressively fast heating time. The heating element of the TeaSmart® is 1500 watts and engineered for rapid boiling. This means that the boiled water to brew your tea will be ready in less than 3 minutes in the mornings.

Question 6

What does the red light at the base of TeaSmart® Electric Turkish Tea Kettle indicate?

Accepted Answer

The smart light ring at the base of TeaSmart® is not just for aesthetics, but for providing you with the ability to see afar whether the water has reached the desired temperature. The red light has a pulsing effect while it is heating up the water to the boiling point, and it goes into a steady glowing phase as soon as the water boils.

Question 7

What is the handle of TeaSmart® Electric Turkish Tea Kettle made of?

Accepted Answer

The handle of TeaSmart® is made of industrial grade rubber to provide a strong grip and to protect you from any burn while serving tea.

Question 8

Can I use the TeaSmart® as a kettle?

Accepted Answer

Absolutely. TeaSmart® is originally designed not to be used as a tea maker only but to be used as a kettle as well. The teapot lid fits both the teapot at the top and the kettle at the bottom. TeaSmart® is a 2-in-1 product, tea maker and kettle combined.

Question 9

Do I need an additional infuser if I have TeaSmart® Electric Turkish Tea Kettle?

Accepted Answer

You do not need an additional infuser to use with TeaSmart® because it has a patented stainless steel infuser built in the spout opening inside. Once your tea is ready, you can directly pour it into the tea glasses or cups without worrying about the tea leaves coming off. Even the smallest ones will stay behind with SAKI’s patented built-in infuser.

Question 10

What are the features of TeaSmart® Electric Turkish Tea Kettle's display?

Accepted Answer

TeaSmart® has a 0.96 (128x64 px) OLED display. OLED technology provides deepest black, highest contrast ratio and a wide viewing angle (180°). The OLED display shows current temperature, and also the symbol of current process.

Question 11

Why does it take too long for the TeaSmart® Electric Turkish Tea Kettle to reach 212 degrees Fahrenheit in the final part of boiling even though the temperature rises at a normal pace at first?

Accepted Answer

TeaSmart® uses advanced technology S1 PID controller to eliminate the swinging in the temperature. S1 PID decreases the power supplied to the heater as the temperature approaches the target. That is why the final part of heating takes longer.

Question 12

Why does the temperature shown on the display not reach the boiling point, 212 degrees Fahrenheit, even though the water boils?

Accepted Answer

Boiling point changes with the altitude. It is highest at sea level and decreases with altitude. If TeaSmart® does not reach 212°F, the boiling point of your region may be lower than that. In this case, please check the altitude of your region from the Internet and refer to the chart below to learn the related boiling point which is the maximum temperature you can see on the display of TeaSmart® regarding the altitude of your location.

BOILING POINT OF WATER AT DIFFERENT ALTITUDES

Question 13

How long can TeaSmart® Electric Turkish Tea Kettle holds the water warm?

Accepted Answer

TeaSmart® holds the water warm for 3 hours. As soon as the water boils, TeaSmart® automatically goes into hold function, shows the current temperature of the water, and maintains the temperature for up to 3 hours.

Question 14

What if I forgot to turn off TeaSmart® Electric Turkish Tea Kettle?

Accepted Answer

TeaSmart® has an auto shut off function which cuts in after 3 hours of inactivity to prevent any accidents which may result from forgetting to turn the tea maker off. Therefore, your device will automatically turn off after 3 hours of hold time finishes.

Question 15

What if I turn on TeaSmart® Electric Turkish Tea Kettle without adding water into it?

Accepted Answer

TeaSmart® has a “boil dry protection” function to prevent you from turning it on without water. So, it does not start working and warns you by making a beep sound and reading “No Water” on its display even if you turn it on without adding sufficient water into it.

Question 16

Can I heat milk or other liquids in TeaSmart® Electric Turkish Tea Kettle?

Accepted Answer

No. TeaSmart® is designed and manufactured only for boiling water, not any other liquid. However, even though it is mainly designed to make Turkish tea, you can also make other types of teas, coffees, noodles, or any other food or beverage which requires boiled water by using your TeaSmart® as an electric kettle. The kettle function of TeaSmart® offers you more flexibility than regular kettles since it has a hold function to keep the water warm for 3 hours.

Question 17

Why does the screen read 'No Water' and not respond to anything even though TeaSmart® Electric Turkish Tea Kettle has water in it?

Accepted Answer

This is an important precaution taken to protect you and your product. When faced with this situation, follow the related steps below depending on the cause of the problem:

If there is not enough water in the TeaSmart® Electric Turkish Tea Kettle, then add more water to it and try again. There should be water at least until the minimum level indicated inside the kettle.
If there is enough water but you still get a "No Water" warning, this means that the communication between the kettle and the base is blocked. There might be two possible reasons for this blockage:

There might be some particles between the connectors at the bottom of the kettle (five rings). So, please ensure that there are no particles between them, and if any, clean such particles.
One or more of the connectors might be exposed to water. So, the connectors should be cleaned and dried with a dry cloth. Leaving the kettle and base apart to dry for a few hours remedies the issue completely. To prevent it from happening again, please do not wash the outside of the kettle under tap water, just wipe it with a damp cloth.

Getting the "No Water" sign may cause the device to lock itself. In this case, please reset the kettle by unplugging and then plugging it in again.

If none of these solutions resolve the issue, contact SAKI customer service.

Question 18

How can I descale TeaSmart® Electric Turkish Tea Kettle?

Accepted Answer

It is important to descale TeaSmart® regularly for it to continue working as properly and efficiently as in the beginning. Regular descaling increases the product life cycle and allows TeaSmart® to boil water faster with less energy.

Scale is naturally occurring buildup of mineral deposits caused by impurities in water, especially hard water. For best performance, you should descale TeaSmart® every 4-8 weeks or whenever you realize scale built up inside. In order to descale TeaSmart®, you can follow one of the following methods:

1. Use a descaling solution specifically produced for kettles and follow the instruction on the descaling solution package.

2. If you do not want to use any chemical for descaling, make it with white vinegar following the instructions below:

Fill the TeaSmart® with half water and half white vinegar.
Let it sit for 30 minutes.
Pour the solution into the sink and rinse the tea maker thoroughly with clean water.
Repeat this process until all of the scale is removed.

Question 19

Is using TeaSmart® Electric Turkish Tea Kettle safe for health?

Accepted Answer

Using TeaSmart® is safe for health because in no part of TeaSmart® is plastic or silicone used, and thus there is no risk of leaching of some harmful chemicals into the water.

Question 20

What materials are used in TeaSmart® Electric Turkish Tea Kettle?

Accepted Answer

The body of TeaSmart® and its lid are made of 18/8 food grade stainless steel, also known as Type 304 (304 Grade). This is to say that there is no plastic or silicon in touch with water. It is, in fact, the first plastic-free tea maker. The handle is made of rubber for a strong grip.

Question 21

What certifications does TeaSmart® Electric Turkish Tea Kettle have?

Accepted Answer

The TeaSmart® Electric Turkish Tea Kettle is ETL and FCC certified.

Question 22

How much does TeaSmart® Electric Turkish Tea Kettle weigh?

Accepted Answer

It is 3.9 lb (1.8 kg).

Question 23

What are the dimensions of TeaSmart® Electric Turkish Tea Kettle?

Accepted Answer

The kettle itself has a dimension of 8.5 (21.6cm) in depth, 7 (17.8 cm) in width, and 14.5 (36.8 cm) in height.

Question 24

Which plug type does TeaSmart® Electric Turkish Tea Kettle have?

Accepted Answer

TeaSmart® has Type-B plug, and uses 120 V and 60 Hz AC electricity, in compliance with the standards in the USA and Canada. You must have a transformer to use TeaSmart® with different mains voltages (220-240V). Just a plug converter will not be sufficient if you live in a different region.

Question 25

How long is the power cord?

Accepted Answer

The power cord of TeaSmart® is 3.2 ft (97.5 cm).

Question 26

How much electricity does TeaSmart® Electric Turkish Tea Kettle use?

Accepted Answer

In terms of electric consumption, electric tea makers are very similar to electric kettles and consume a lot of energy ranging from 1.2 kWh to 3 kWh. TeaSmart® consumes 1.5 kWh which is a low-moderate level consumption among the electric kettles on the market.

Question 27

How long is the warranty on TeaSmart® Electric Turkish Tea Kettle?

Accepted Answer

TeaSmart® has a manufacturer warranty for 2 years, but you can extend it for 3 years by registering your kettle on our website following this link. A warranty of 3 years outruns many of its competitors in the market.

Question 28

Where is TeaSmart® Electric Turkish Tea Kettle manufactured?

Accepted Answer

The manufacturer of TeaSmart®, SAKI is a family-owned company that specializes in application of smart technology into kitchen appliances, and located in Newport Beach, CA. TeaSmart® is designed in California, USA, developed in the SAKI R&D lab, and manufactured in PRC.

Question 29

How can I clean the tea stains in my teapot?

Accepted Answer

Please follow the directions below to clean the tea stains in your teapot:

Fill your teapot halfway with distilled vinegar or baking soda.
Add very hot water until the teapot is full.
Let the mixture stay for at least 10-20 minutes so the vinegar can work on loosening tea stains. You should adjust the soaking time depending on the hardness of the stains.
After soaking time is finished, scrub the stains using dish soap and a sponge.
Rinse the teapot.

Question 30

What is the screw-like part inside the TeaSmart® Electric Turkish Tea Kettle?

Accepted Answer

It is not a screw but a thermal sensor probe that provides all temperature information to the microprocessor in the base. The microprocessor cuts off the electric power when the water temperature reaches the boiling point and then controls the keep-warm function for three hours.