We facilitate exchanges via a return and repurchase protocol. If you wish to upgrade or switch to a different model, please follow these steps:

1. Initiate a Return: Start a return for your current product through our Returns Portal or contact support@sakiproducts.com

2. Receive Your Refund: Once your original item is received and passes our quality inspection at the warehouse, a refund will be issued to your original payment method.

3. Place a New Order: You can then purchase the desired model directly from our store. This ensures the fastest delivery of your new product and maintains accurate records for your warranty.