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Our Products
Electric Brewing
Turkish Tea Maker Pro
Turkish Tea Maker Pro
Setting Up Your Tea Maker
What comes in the box with Turkish Tea Maker Pro?
How do I set up my tea maker for the first time?
How to use the dial and digital screen?
How to calibrate for high-altitude brewing?
Using Your Tea Maker
How to use the bottom kettle for water and the top for concentrate?
Preset Guide: Using the 6 tea presets for different tea types.
How to attach and use the Magnetic Infuser?
How to set the hold timer for 30, 60, 90, or 120 minutes?
A guide to the tea-to-water ratio for light, mild, and strong tea.
Care & Cleaning
How to descale and remove mineral buildup?
How to clean the magnetic infuser or mesh filter?
Are the pots and lids dishwasher safe?
How to clean the exterior without scratching the finish.
Troubleshooting
What do "E1" or "No Water" error codes mean?
What if the Magnetic Infuser won't lock into place?
Why is my tea maker not reaching temperature?
Why is my tea bitter? (Troubleshooting temperature and time).
My tea maker won't turn on: How to check the power base.
Build & Specs
What materials touch my water?
Is it safe to use distilled or RO water?
Technical Specs: Wattage, Capacity, and Certifications.
Safety Features: Boil-Dry Protection and Auto-Shutoff.