Machine à Pain

As manufacturer, we are responsible for the quality and functionality of our products. For this appliance we provide a 1 year warranty with effect from the date of purchase. 

Within this warranty period we will, at our sole option and free of charge, remedy all defects based on material or manufacturing faults either by repair or replacement of the appliance.

Warranty services are rendered only on presentation of the proof of purchase.

This warranty is applicable in the United States of America and in the North America countries where this SAKI product is sold with our authorization. A list of countries of the service partners authorized by us including their respective contact data can be found on our service page.

The following are exempt from warranty: Components subject to normal wear and tear (e.g. replacement parts such as the shaving foil or cutting blades). Defects that affect the value or usability of the appliance insignificantly only.

Defects caused by improper handling or insufficient maintenance and care of the appliance, defects due to non-compliance with the applicable safety precautions and data stated on the type plate, defects due to interventions by non-authorized persons and the use of any replacement parts other than the original replacement parts as well as damages caused by accidents such as fire, water or other external influences.

Damages due to commercial use.

The warranty period will not be extended by the replacement of the appliance. In any case, it will expire 12 months from the date of purchase.

IMPORTANT NOTE: The statutory warranty rights of the consumer will not be reduced or amended by the manufacturer’s warranty.

If your product has already exceeded the granted manufacturer’s warranty, it served you longer and more reliably than most of the comparable products. However, we are sorry that your SAKI product does not make you happy anymore. As the warranty has already expired, we regret that we cannot replace it anymore.